Returns & Exchanges
At Plenaire India, we want you to love your skincare ritual. If you are not completely satisfied with your purchase, we offer a seamless 15-day return and exchange policy for all unopened and unused beauty products.
Initiate Your Request
Log into your account or visit our support portal within 15 days of delivery to submit a return request with your order number and clear photos of the product.
Verification & Approval
Our quality control team will review your request within 48 hours to ensure the product remains sealed and in its original sustainable packaging.
Schedule a Pickup
Once approved, we will arrange a complimentary courier pickup from your delivery address at a time that is convenient for you.
Receive Your Refund
After the item reaches our warehouse and passes inspection, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing