Frequently Asked Questions
Everything you need to know about Plenaire India's clean beauty and skincare.
Are Plenaire India products suitable for sensitive skin?
Yes, our formulations are specifically designed with gentle, clean ingredients that prioritize skin health and are tested to be safe for sensitive skin types.
Do you offer free shipping on orders?
We offer free standard shipping on all domestic orders over ₹999. For orders below this amount, a flat shipping fee is applied at checkout.
What is your return policy?
Due to the personal nature of skincare, we can only accept returns on unopened and unused products within 7 days of delivery if they are damaged or incorrect.
Are your products cruelty-free and vegan?
Absolutely. Plenaire India is committed to ethical beauty; all our products are 100% vegan and are never tested on animals.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.